Technical Requirements

Browser
Requirements      

We recommend Internet Explorer 7.0 or higher and Firefox. Support or updates for any other browsers is not offered.

  • JavaScript must be enabled
  • Cookies must be enabled
  • Pop-up windows should be allowed
  • Prompting for file downloads should be enabled (optional)

To satisfy all of the above requirements, follow these steps from within Internet Explorer:

  1. Select Tools from the main menu.
  2. Select Internet Options.
  3. Click on the Security tab.
  4. Click on the green tick Trusted Sites icon.
  5. Click the Sites button. A new Trusted Sites window displays.
  6. Type https://sureclosetm.com in the Add this Web site to the zone field.
  7. Click the Add button, so that the typed URL appears in the list of "Web sites".
  8. Click Close on the Trusted Sites window.
  9. Click Custom level in the "Security level for this zone" area.
  10. Click Enable for the Downloads > Automatic prompting for file downloads setting.
  11. Click OK on the Security Settings window.
  12. Click on the Privacy tab.
  13. Click Settings in the Pop-up Blocker area.
  14. Type https://sureclosetm.com in the Address of website to allow field.
  15. Click the Add button, so that the typed URL appears in the list of "Allowed sites".
  16. Click Close on the Pop-up Blocker Settings window.
  17. Click OK on the Internet Options window.
System
Requirements
Operating System: Microsoft Windows 2000 or higher
Memory: 64 MB (128 MB recommended)
Display Settings: 1024 x 768 resolution
Internet Connection: 56K dial up or faster

Software
Requirements

• Microsoft Office
Adobe® Flash Player 8.0 or higher (must be installed to display Help)

PDF/TIF Viewing
Adobe® Reader® 5.0 or higher for viewing PDF documents
Alternatiff is a free TIF image viewer that works well for viewing TIF documents

PDF/TIF Annotations
• Java must be installed and enabled in your browser to annotate PDF or TIF documents. Additional security privileges within SureClose are also required. To install Java, click here.

Instructions for enabling Java in Internet Explorer:
1. Select Tools from the main menu
2. Select Internet Options
3. Click on the Advanced tab
4. Check the checkbox under the Java(Sun) setting – Use JRE 1.X.X for – Use JRE 1.X.X for <APPLET> (requires restart)
5. Click OK

Instructions for enabling Java in FireFox:
1. Select Tools from the main menu
2. Select Options
3. Select the Content tab
4. Check the Enable Java checkbox
5. Click OK

eClosing Signature Verifier:
This utility is used to verify the authenticity of the electronically signed document and any additional tracking information for the electronic signatures provided in the document. After you have downloaded and successfully installed the verifier utility, open the document by normal means and double click any of the signature blocks you wish to verify. To download the eClosing Signature Verifier click the link below.
Download the Silanis eClosing Signature Verifier